Local carriers, mobile operators, and emerging consumer VoIP service providers are finding themselves dealing with increasing volumes of international calls—without sufficient international network resources to provide the cost-effective, high quality service their retail customers demand. Enter iBasis PremiumCertified International Routing Service, the premier retail-quality wholesale service for international call completion.

As one of the ten largest carriers of international phone calls in the world, iBasis has the capacity and proven expertise to complete calls to hundreds of international destinations. And now, with our PremiumCertified service, we're able to offer the assured reliable quality you require for your retail consumer voice services. PremiumCertified is designed to deliver the highest quality international termination for retail consumer voice services. iBasis offers PremiumCertified on a wholesale basis to traditional TDM carriers, mobile service providers, and consumer VoIP providers. We also use the service for our own retail traffic.

PremiumCertified Routes

PremiumCertified provides call termination to more than 700 international destinations on routes that are Certified by iBasis as matching or exceeding the company's Retail Quality Index™ (RQI). iBasis created the RQI by combining benchmark call completion and duration standards acquired from leading retail carriers and requirements from our most demanding retail customers. Routes are Certified when they have met or exceeded the RQI consistently over a two-week period, and they are continuously monitored and managed to maintain that quality. The result is stable high quality over a large number of international destinations.

Pro-active Monitoring and Quality Management

PremiumCertified routes are actively managed by iBasis to maintain performance within 5% of the RQI. By monitoring the PremiumCertified routes 24/7 and in real time, iBasis network operations center (NOC) specialists are able to anticipate potential problems, as well as immediately address trouble reports to maintain quality at the benchmark levels. In routing retail voice traffic, iBasis utilizes its direct interconnections to more than 100 countries as well as the direct interconnections of Tier One providers for back-up, overflow, and for destinations not directly accessible from the iBasis network. You can make iBasis an integral part of your retail voice service solution with confidence in our PremiumCertified quality and commitment.

Pricing Stability

PremiumCertified is designed to provide retail customers with the highest level of quality, reliability and stability in their international routing, so that they can stay focused on building their retail business. PremiumCertified pricing is generally more stable than other wholesale voice products, and customers automatically receive five-day price protection. With PremiumCertified, iBasis is offering retail service providers a great strategic advantage in the international voice market. While ensuring that their retail customers receive the highest quality in international calling service, they can also take full advantage of our lower cost VoIP infrastructure and operational excellence, and the same premium quality routing service we use for our own demanding retail customers.